Privacy Policy
Privacy Policy
This policy explains what data we collect to create, preview, publish, and support your personalized digital story.
Last updated: June 8, 2026
Who We Are
Svnday Story is operated in Indonesia as an individual-owned business (usaha perorangan).
Data We Collect
We may collect recipient names, occasion details, story text, uploaded images, image captions, selected template, style choices, location labels, Spotify links, email address, order information, draft data, and payment metadata.
How We Use Data
We use your data to save drafts, render previews, publish your story, process payment status, provide support, prevent abuse, and keep the service secure.
Payment Data
Payment is handled by Midtrans and its supported payment channels. Svnday Story does not store card numbers, CVV, PIN, or sensitive payment credentials.
Sharing
We only share data with service providers needed to operate the product, such as hosting, storage, analytics, maps, embeds, email/support tools, and payment processing.
If you publish or share a story link, people with access to that link may be able to view the story content you included.
Retention
We keep draft, order, payment status, and story data as needed to provide the service, resolve issues, comply with operational records, and support customer requests.
Your Choices
You can contact support to ask about your story data, request help with a published story, or report content that should be reviewed.
Contact
If you want to request support for privacy-related questions, contact us through the support channel listed on the Contact page.